Ask the front desk for hidden local gems to explore. they might know something that isn't in the usual tourist brochures.

Couldn't recommend more for resting at all

Clean room, pleasant staff, and a great breakfast made my stay enjoyable, especially with the convenient location allowing easy exploration, and the free Wi-Fi provided a nice touch for staying connected.

Entirely satisfied.

The room was spacious, but the air conditioner was excessively loud.

The location was perfect for our family event. The king room with sofa bed was comfy and spacious!

The lobby has a modern vibe with sleek decor, making it a nice spot to unwind. The business center offers decent facilities, providing a solid environment for work tasks.

However, upkeep issues hurt the stay. the AC unit in my room never stopped running and was surprisingly loud. Doors seemed finicky and didn’t always lock properly, which is unsettling. Shower issues included taking forever to warm up and barely getting hot, which was disappointing for a ninth-floor room. Plus, the mini fridge couldn’t hold any leftovers, and the lobby had an unpleasant weed smell. Also, parking was an extra charge, leaving a sour taste considering the garage had broken gates. A lack of continental breakfast felt like a missed opportunity, especially compared to other hotels.

The staff provided exceptional service, making the stay enjoyable. Unfortunately, the parking fee wasn’t clear at check-in. Renting a bike nearby was a nice plus.

The hotel staff provided exceptional service, particularly Felix, who brought a vibrant energy to check-in and ensured all my needs were met. The room was remarkably comfortable, encouraging relaxation after a long workday. Additionally, the environmental initiatives with the herbal collection of soap and shampoo were a refreshing change.

The noise from a nearby bar disrupted my sleep.

It was just a smart choice for a transient stop in Waterbury, great for the money. Tim at the front desk was very kind and eager to help make up for a few issues I had during my stay. If you're sensitive to noise, ask for a room away from the Latino bar nearby.

The hotel had a warm and inviting ambiance with modern decor. The common areas were spacious and well-maintained, making it easy for senior guests to navigate comfortably throughout their stay.

Better seating options in common areas would help.

I enjoyed the bicycle rental and car hire services, which made exploring super easy. Deborah at the front desk really went above and beyond to help us get an accessible room sorted out after we initially faced issues. Her follow-ups throughout our stay were a nice touch!

Felt very well looked after, no complaints whatsoever.

I had a great stay at this hotel for a birthday celebration. The staff was friendly and attentive, which made a good atmosphere. The room was spacious and comfortable, and it surpassed my previous experience in waterbury.

parking fee wasn't clear at check-in.

This place suits me perfectly, offering free wi-fi, a bar/lounge area, and a fitness center. On my first stay, the staff gave me great currency recommendations. Everyone is friendly, and they make my stays enjoyable. I’ll be back for a romantic escape.

comfortable room but parking confusion

The king room with sofa bed was spacious and inviting. The comfort level was above expectations, making it ideal for a restful night. The location suited my needs well, just off the highway, making it convenient for traveling guests.

I found the parking situation a bit unclear upon arrival.

can't wait to go back

Spacious queen room with two comfortable queen beds and a cozy seating area. The bathroom was clean and modern, equipped with free toiletries and plenty of towels. Loved the fitness center for morning workouts. Conveniently located off Rt 84, making it easy for my travel plans. Excellent staff made check-in a breeze and were super helpful!